What is the purpose of the new Call Center?
A new Call Center has been launched in Tashkent to improve the efficiency and speed of handling public inquiries in the field of road traffic safety. According to Tashkent City Traffic Safety Department, the center is designed to simplify communication between citizens and authorities reviewing administrative cases.
What types of inquiries are accepted?
The Call Center processes appeals from both individuals and legal entities during the review of administrative cases related to traffic violations. It also allows citizens to submit complaints and proposals regarding decisions issued for traffic offenses.
How can complaints about issued decisions be submitted?
Citizens may contact Call Center specialists through the following phone numbers to submit complaints or provide feedback regarding issued administrative decisions:
- +998959543432
- +998959543137
- +998959543136
- +998959543039
Is it possible to send inquiries via Telegram?
In addition to phone communication, citizens may also submit questions and complaints related to the Administrative Practice Center through the official Telegram group of the Road Traffic Safety Department. All received appeals will be reviewed in accordance with established procedures.